Contract-based IT services for companies and institutions across Kenya
Managed IT Services for Businesses
Zion Systems provides equipment maintenance services exclusively to businesses and institutions. Services cover company-owned workstations, printers, servers and other organizational IT equipment under a business service request or maintenance agreement.
We assess organization-owned equipment and provide a written quotation before maintenance work begins.
What's Included
Remote & On-site Support
Most issues resolved remotely within minutes; engineers dispatched when needed.
Defined Response Times
Written service levels so you know exactly what to expect.
Proactive Monitoring
We spot failing drives and full disks before they cause an outage.
Why It Matters
- Predictable Costs — A fixed monthly fee instead of unpredictable emergency bills.
Frequently Asked Questions
Standard support runs Monday to Saturday, 8am to 6pm. Round-the-clock cover is available on our premium plans.
Critical issues receive a response within one hour, with an engineer on site the same day where required.
Not sure which option fits your business?
Talk to our team. We will assess what you actually need — and say so if that is less than you expected.